Shipping policy

At FATTL, we take great care in delivering your orders safely and on time. Every fabric is carefully packed to preserve its quality and presented with the same attention to detail that defines our brand.

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next working day.

Shipping Within the UAE

• Standard delivery within 2–3 business days
• Express delivery option available in select areas
• Free delivery for orders above 1000 AED

International Shipping

We ship worldwide through trusted courier partners. Delivery times may vary depending on destination, typically 5–10 business days

Customs duties or import taxes (if applicable) are the responsibility of the customer

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message with a tracking number to monitor your shipment's progress

Packaging

Each order is wrapped and handled with utmost care to ensure your fabrics arrive in perfect condition — just as refined and elegant as when they left our atelier

If you experience any delays or issues with delivery, please contact our Customer Care Team at support@fattl.com — we are always happy to assist